Get paid faster and stop chasing invoices.
Late-paying customers are the number one cause of cashflow problems for UK SMEs. The average UK small business is owed thousands in overdue invoices at any given time — and chasing them is a job nobody enjoys. We take credit control off your hands entirely, professionally and without damaging customer relationships.
What's included
- Pre-due reminder emails sent before invoices fall due
- Polite but firm post-due chasing on day 1, 7, 14, 30
- Phone calls to overdue accounts after agreed thresholds
- Weekly aged debtors report for you
- Statement runs and payment-plan negotiations
- Disputed-invoice tracking and resolution support
- Late-payment interest and compensation claims under UK law
- Pre-litigation handover support (for unrecovered debt)
Who it's for
How we help
We integrate with your accounting software (Xero and QuickBooks) to see every invoice in real time. From the moment an invoice is raised, we run a structured chase sequence — automated reminders before the due date, polite-but-clear follow-ups after, and phone calls for older debt. The result is faster cash collection without you being the bad guy.
Why clients choose this service
Reduce debtor days
Most clients see debtor days drop by 30-50% within 90 days.
Better cashflow
Less working capital tied up in unpaid invoices.
Customer-friendly
Professional, polite chasing that preserves relationships.
You stay focused
No more awkward chase calls eating your week.
How it works
- 1
Free discovery call
A 15-minute chat to understand your business, current setup and goals.
- 2
Tailored proposal
We send a clear fixed-fee proposal with exactly what's included — no surprises.
- 3
Smooth onboarding
We handle professional clearance from your previous accountant and set up your software.
- 4
Ongoing support
Email and WhatsApp support, proactive deadline reminders, and an annual planning review.
Pricing
From £235 / month
Pricing depends on invoice volume and chase intensity. Often included with our Growth management accounts package.
Frequently asked questions
Will you damage my customer relationships?+
No. Our chase scripts are professional, polite and brand-appropriate. We escalate gradually, and you set the rules on how firm we get and when.
What about disputed invoices?+
We track them separately, escalate them back to you for resolution, and only resume chasing once you've confirmed the dispute is closed.
Can you claim late-payment interest?+
Yes — under the Late Payment of Commercial Debts (Interest) Act 1998 you're entitled to statutory interest and fixed compensation. We'll include this on overdue accounts if you'd like.
What if a customer won't pay at all?+
We help you decide between a Letter Before Action, debt collection agency referral or court claim — and hand over a clean evidence file if it goes that far.